Effective from 16 September 2019.
ISLA B CONSULTING PTY LTD ACN 116 130 655 (“Bella Vie Interiors”, “us” or “we”) collects personal information that you voluntarily provide when applying or registering with Bella Vie Interiors or making a purchase on Bella Vie Interiors website: www.bellavieinteriors.com (the “Website”).
1. Collection of personal information
You may visit and browse the Website, without us recording any of your personal information. However, our web servers may gather your IP address, device identifier, operating system or mobile network information, and this may be used by Bella Vie Interiors to assist us in diagnosing any problems, providing support services, or for research, evaluation and modification purposes. This information is gathered in aggregate only and cannot be traced by us to any individual user.
When you register or make a purchase from the Website and/or when you register to receive Bella Vie Interiors newsletter (“Newsletter”) or subscribe to the Bella Vie Interiors blog (“Blog”), we may collect Information that you voluntarily provide when applying or registering for access to the Website and/or the Newsletter and/or the Blog, which may include your name, your date of birth, your gender, your email address, your home or work address, telephone number, as well as demographic information, such as your post code.
When you visit our site, our server may send small data files known as ‘cookies’ and other technologies to your computer. When you revisit the Website, the cookies allow the site to recognise your browser. The cookies may also store your preferences and other information that will allow us to tailor and simplify your experience when using Bella Vie Interiors services.
Additional information may be collected if you choose to enter promotions or competitions. Bella Vie Interiors may also ask for voluntary information from time to time. This information is not mandatory for you to provide and may only be used for our own marketing purposes. When making a transaction on the Website, we will only disclose your credit card details to our bank and they will not be kept on file or in any form by Bella Vie Interiors. In the case of customer enquiries by phone, email or in writing, we may collect further personal information from you to best resolve your query.
2. Use of personal information
Bella Vie Interiors will only use your personal information and the information we collect for the purpose for which it is collected, or such secondary purposes that are related to the primary purpose, unless we disclose purposes in this Policy or at the time of collection. Except as stated in this Policy, Bella Vie Interiors will not use or disclose your personal information unless you consent to the disclosure, the disclosure is reasonably necessary to enforce this Policy or it is permitted, required or authorised by or under law. In general, Bella Vie Interiors may use your personal information in the following ways:
- To deliver and fulfil the services or carry out the transactions you have requested (including but not limited to purchases of Bella Vie Interiors products and delivery of the Newsletter).
- Communications with you relating to the Website, such as service notices, reminders and administrative messages, as well as the Newsletter that may contain advertising for products and services of Bella Vie Interiors or third parties. These communications are considered part of your Bella Vie Interiors account. You may only opt out of receiving them by terminating your registration with Bella Vie Interiors.
- Bella Vie Interiors may employ third parties to provide services on its behalf (such as for storage of data, IT services, mailing, customer service, marketing, billing, auditing and so forth), and may disclose your personal information to such third parties, which may include overseas recipients, in the course of delivering our products or services to you.
By using the Website, you consent to the transfer of information to any of the various countries around the world in which we may operate or store information, which may include us using cloud-based technology and/or servers that may be located outside Australia. The access of such parties to your personal information will be limited to the data they need in order to deliver the service and/or products, and those third parties will be under contractual obligations to only use your personal information in connection with the services they perform for us, and not for their own benefit. Bella Vie Interiors may also share information in order to obtain content from third parties, analyse usage patterns, provide demographic information, and other similar uses that will facilitate third party contacts in appropriate cases with parties selected by Bella Vie Interiors, as well as to prevent, investigate or take action regarding suspected fraud and other illegal activities as well as situations involving potential threats to the physical safety of any person or violations of Bella Vie Interiors terms of service. Bella Vie Interiors may access and/or disclose your personal information if we, in our sole discretion, deem it necessary to: (a) comply with applicable laws, (b) respond to subpoenas, court orders, or legal processes, or (c) establish or exercise our legal rights or to defend ourselves against legal claims. We may also provide the information which we collect to our successors and assigns in the event that we transfer, sell or dispose of all or any portion of our business and the information is relevant to that business segment.
3. Use of service by persons under the age of fifteen
Bella Vie Interiors Website is not intended for children under the age of 15. When a visitor indicates an age under 15, the registration process for Bella Vie Interiors website cannot be completed, and no personally identifying information is collected in conjunction with that attempted submission except that we retain e-mail addresses of such persons (and record of access attempts) for purposes of denying registration. Otherwise, we do not knowingly collect personally identifiable information from visitors under the age of 15. Bella Vie Interiors collects, uses and discloses information on users under 15 in the same manner as it does for adults. If you are under the age of 15, you must obtain your parent’s permission before disclosing any information on this site.
Bella Vie Interiors works with secure data network protected with passwords. We use security measures in order to safeguard your identifying details. We also limit access to personal information to our and our affiliates’ employees who we believe reasonably need to come into contact with that information to provide our products and services, and they are obliged to respect the confidentiality of any personal information held by us. You must keep your account name, password and any other login data confidential and must not disclose it or share it with anyone. You should protect your password and any unauthorised access to your computer. If you use a shared computer you must ensure that you sign out. You agree and understand that information transmitted over the internet and provided to the Website can never be guaranteed as secure. Bella Vie Interiors will strive to protect your personal information from misuse, interference or unauthorised access, modification or disclosure, however you accept that to the extent permitted by law, Bella Vie Interiors will not be held liable for any access to your personal information by any third party and you acknowledge that there are limitations for the security of data transmitted over the internet which are beyond the control of Bella Vie Interiors.
5. Access to and Correction of Information
You may contact Bella Vie Interiors at the below listed contact details to access, modify, correct or delete personal information controlled by us regarding your subscription. However, we may charge you a reasonable fee for this, or we may refuse to provide access if permitted by law to do so, in which case we will provide reasons for our decisions as required by law. We may keep your personal information for as long as your subscription is active, or as needed. We generally delete closed account information and will de-personalise any logs or other backup information. However, we may keep certain information even after you deregister your account for record-keeping or archiving or if it is necessary to comply with our legal obligations, meet regulatory requirements, resolve disputes or prevent fraud or abuse.
8. Application of terms of service
9. Links to other sites
Your use of the Website and any dispute arising out of this policy or your use of the Website are governed by the laws of Queensland, Australia and you submit to the exclusive jurisdiction of the courts of Queensland, Australia and courts authorised to hear appeals from such courts.